I’m sending the documents shortly with a Return Receipt. For example, in cases of important attachments, critical content, or legal documents. Although they can be automatically declined as I and many others do, there is no constructive purpose unless both parties agree to use RRs and acknowledge them. If the recipient has filters or rules in place, your email could have landed in spam/junk or even their trash and never even seen. With a Delivery Receipt, while the notification that the email was “delivered” is automatic, you still have no confirmation that the recipient read the email. Return Receipts are different than Delivery Receipts. But, of course, the recipient should then check their settings and turn that option off. If you think it is the latter, nicely emailing them with a “Did you know….” can let them know this is not a feature to be used for every single email. Or, every once in and while it turns out some emailers are not even aware this option is engaged. Some seem to want to know when you receive their email, even if the content is not critical-clearly a control thing. Being that the recipient can decline the request, what is the point? RRs need the recipient to acknowledge the RR or Read request for the Sender to know for sure. Return Receipts, RR for short, are a way of knowing that an email has been received or opened on the recipient’s computer. So, let’s do a little 101, shall we? What is a Return Receipt? Now, many folks don’t even know what they are - that is until they get one. Back in the day, RRs were pretty standard primarily because everyone was using them and wanted to know if their email was being read, which is not the reason to use them, by the way. An individual he does business with makes this request with every single email they send. So I searched and landed on my site-what a coinkydink.Īnd I recently had an email from another business associate asking how and when one should use Return Receipts (RR). Then, within hours, I had a website visitor inquire about “RR Etiquette.” Was it rude to decline? She didn’t even know RRs existed until she received one. It turns out when my email software updated, it had added new options for RRs, which changed the “never send a return receipt” option I had checked to “ask me.” I’ve not been asked to acknowledge an RR in a very long time and forgot that RRs even existed. Earlier this week, I received a Return Receipt request or RR.
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